进入2018年下半年以来,奢侈品集团纷纷拥抱电商,先是seline; list-style: none; font-family: “Microsoft YaHei”, STXihei, STHeiti;”>历峰集团全面控股奢侈品点电商Yoox Net-a-porter,完成回购;紧接着全球最大奢侈品集团之一的LVMH集团旗下私募基金注资寺库,为其电商化运作铺路;LV线上中国官方旗舰店正式开幕,推出全国配送服务……面对当前局势,高端百货实体商业巨头开始遇冷。<p style="padding: 0px; margin: 0px; border: 0px; outline: none 0px; vertical-align: baseline; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; list-style: none; font-family: “Songti SC”; text-indent: 0px; font-stretch: normal; line-height: normal; color: rgb(35, 35, 35);”>seline; background: transparent; list-style: none; font-family: arial, helvetica, sans-serif;”>奢侈品集团对电商为何由冷转热?
<p style="padding: 0px; margin: 0px; border: 0px; outline: none 0px; vertical-align: baseline; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; list-style: none; font-family: “Songti SC”; text-indent: 0px; font-stretch: normal; line-height: normal; color: rgb(35, 35, 35);”>seline; background: transparent; list-style: none; font-family: arial, helvetica, sans-serif;”>从之前不看好电商平台,到争先恐后地拥抱电商平台,奢侈品集团们看似突然的转变,其实是奢侈品行业发展的必然。
<p style="padding: 0px; margin: 0px; border: 0px; outline: none 0px; vertical-align: baseline; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; list-style: none; font-family: “Songti SC”; text-indent: 0px; font-stretch: normal; line-height: normal; color: rgb(35, 35, 35);”>seline; background: transparent; list-style: none; font-family: arial, helvetica, sans-serif;”>与几年前不同,如今的中国已发展成为全球最大的奢侈品消费者来源国。相关数据显示,中国人的奢侈品消费占比全球消费份额不断上升,已从2000年的1%提升至2017年的32%。据市场调查机构欧睿国际预测,在未来5年内,中国将超越美国而成为全球最大的奢侈品市场。
<p style="padding: 0px; margin: 0px; border: 0px; outline: none 0px; vertical-align: baseline; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; list-style: none; font-family: “Songti SC”; text-indent: 0px; font-stretch: normal; line-height: normal; color: rgb(35, 35, 35);”>seline; background: transparent; list-style: none; font-family: arial, helvetica, sans-serif;”>对奢侈品品牌来说,中国市场已成为其未来几年内的关键战场。而要想争夺中国市场,就要顺应中国市场的发展变化。这其中一个重大变化就是线上市场所占比重正在逐步扩大。
<p style="padding: 0px; margin: 0px; border: 0px; outline: none 0px; vertical-align: baseline; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; list-style: none; font-family: “Songti SC”; text-indent: 0px; font-stretch: normal; line-height: normal; color: rgb(35, 35, 35);”>seline; background: transparent; list-style: none; font-family: arial, helvetica, sans-serif;”>著名咨询机构麦肯锡在2016年曾发布报告称,时尚奢侈品行业在线销售份额将从2010年的3%提升至2020年的12%。另外一个更关键的信息在于,千禧一代已成为中国奢侈品消费的主力军,奢侈品网络消费者的年龄50%在25-35岁,其中近30%是25-30岁的年轻人群。另外有15%更年轻,只有18-24岁,并且18-30岁这一年龄段的占比还在不断增加。
<p style="padding: 0px; margin: 0px; border: 0px; outline: none 0px; vertical-align: baseline; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; list-style: none; font-family: “Songti SC”; text-indent: 0px; font-stretch: normal; line-height: normal; color: rgb(35, 35, 35);”>seline; background: transparent; list-style: none; font-family: arial, helvetica, sans-serif;”>这就意味着,不仅线上市场与线下市场的格局发生了改变,就连用户群体的结构也在发生变化。而作为伴随互联网成长起来的一代,他们对于电商、数字化的接受度要高很多,这又反过来推动了线上市场的增长。
<p style="padding: 0px; margin: 0px; border: 0px; outline: none 0px; vertical-align: baseline; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; list-style: none; font-family: “Songti SC”; text-indent: 0px; font-stretch: normal; line-height: normal; color: rgb(35, 35, 35);”>seline; background: transparent; list-style: none; font-family: arial, helvetica, sans-serif;”>另一些变化也在影响着奢侈品电商的发展,相关数据显示,近年来由于降低关税等政策,中国境内奢侈品价差已经出现明显下降;而伴随着奢侈品鉴定技术的改进以及区块链技术的应用,有效解决了奢侈品电商的信任问题……可以说,种种迹象表明,奢侈品电商化已成为大势所趋。
<p style="padding: 0px; margin: 0px; border: 0px; outline: none 0px; vertical-align: baseline; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; list-style: none; font-family: “Songti SC”; text-indent: 0px; font-stretch: normal; line-height: normal; color: rgb(35, 35, 35);”>seline; background: transparent; list-style: none; font-family: arial, helvetica, sans-serif;”>奢侈品行业传统百货垄断局面或被打破
<p style="padding: 0px; margin: 0px; border: 0px; outline: none 0px; vertical-align: baseline; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; list-style: none; font-family: “Songti SC”; text-indent: 0px; font-stretch: normal; line-height: normal; color: rgb(35, 35, 35);”>seline; background: transparent; list-style: none; font-family: arial, helvetica, sans-serif;”>近日,国内知名电商智库电子商务研究中心发布了《2017年度中国网络零售市场数据监测报告》。报告显示,2017年中国网络零售市场交易规模达71751亿元,相比2016年的51556亿元,同比增长39.17%。
<p style="padding: 0px; margin: 0px; border: 0px; outline: none 0px; vertical-align: baseline; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; list-style: none; font-family: “Songti SC”; text-indent: 0px; font-stretch: normal; line-height: normal; color: rgb(35, 35, 35);”>seline; background: transparent; list-style: none; font-family: arial, helvetica, sans-serif;”>而与此同时,曾经风光无限的百货行业却面临着门店业绩下滑、客源流失等残酷现实,并迎来了业已持续几年的关店潮。
<p style="padding: 0px; margin: 0px; border: 0px; outline: none 0px; vertical-align: baseline; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; list-style: none; font-family: “Songti SC”; text-indent: 0px; font-stretch: normal; line-height: normal; color: rgb(35, 35, 35);”>seline; background: transparent; list-style: none; font-family: arial, helvetica, sans-serif;”>据统计,近几年,零售巨头沃尔玛中国区每年都有门店关闭:2012年至2016年,共关闭了近50家门店;另一零售巨头华润万家也难以幸免,2015年上半年到2017年,华润万家的自营门店从4800家减少到了3224家,合计减少了800多家。
<p style="padding: 0px; margin: 0px; border: 0px; outline: none 0px; vertical-align: baseline; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; list-style: none; font-family: “Songti SC”; text-indent: 0px; font-stretch: normal; line-height: normal; color: rgb(35, 35, 35);”>seline; background: transparent; list-style: none; font-family: arial, helvetica, sans-serif;”>此外,就连曾经风靡一时的品牌商如美特斯邦威、真维斯、贵人鸟等也被迫放弃了还很多线下门店……
<p style="padding: 0px; margin: 0px; border: 0px; outline: none 0px; vertical-align: baseline; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; list-style: none; font-family: “Songti SC”; text-indent: 0px; font-stretch: normal; line-height: normal; color: rgb(35, 35, 35);”>seline; background: transparent; list-style: none; font-family: arial, helvetica, sans-serif;”>一方面是零售电商高歌猛进蚕食市场份额,业绩不断上扬;一方面是线下零售经营受阻,顶着巨大压力谋求转型,这就是零售业近几年的最大现实,奢侈品行业未来几年的发展走势也难逃这样的命运。
<p style="padding: 0px; margin: 0px; border: 0px; outline: none 0px; vertical-align: baseline; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; list-style: none; font-family: “Songti SC”; text-indent: 0px; font-stretch: normal; line-height: normal; color: rgb(35, 35, 35);”>seline; background: transparent; list-style: none; font-family: arial, helvetica, sans-serif;”>传统百货模式,究竟路在何方?
<p style="padding: 0px; margin: 0px; border: 0px; outline: none 0px; vertical-align: baseline; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; list-style: none; font-family: “Songti SC”; text-indent: 0px; font-stretch: normal; line-height: normal; color: rgb(35, 35, 35);”>seline; background: transparent; list-style: none; font-family: arial, helvetica, sans-serif;”>在电商化这条道路上,无论是品牌商,还是线下传统零售商都压力重重。同样的,经过十年的发展,奢侈品电商化也已经是整个行业不得不面对的一大挑战。
<p style="padding: 0px; margin: 0px; border: 0px; outline: none 0px; vertical-align: baseline; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; list-style: none; font-family: “Songti SC”; text-indent: 0px; font-stretch: normal; line-height: normal; color: rgb(35, 35, 35);”>seline; background: transparent; list-style: none; font-family: arial, helvetica, sans-serif;”>聪明的品牌商们早已开始积极拥抱电商,或尝试自建电商平台,或与专业的电商平台开展合作。对于还在固守线下市场的传统百货零售商而言,如何实现转型,全面提升用户的体验,将是它们接下来要面临的首要难题。
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